Mastering ServiceNow – Second Edition

With Mastering ServiceNow – Second Edition, give your ServiceNow Helsinki implementation a powerful kick-start by understanding the deep capabilities of the platform. Learn by doing with an extended, comprehensive example, creating a feature-rich, secure and automated application from the ground up. (Limited-time offer)

Table of Contents

• ServiceNow Foundations
• Developing Custom Applications
• Server-Side Control
• Client-Side Interaction
• Getting Things Done with Tasks
• Events, Notifications, and Reporting
• Exchanging Data – Import Sets, Web Services, and other Integrations
• Securing Applications and Data
• Diagnosing ServiceNow – Knowing What Is Going On
• Packaging with Applications, Update Sets, and Upgrades
• Making ServiceNow Beautiful with Service Portal and Custom Interfaces

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