Research-Based Web Design and Usability Guidelines

Research-Based Web Design and Usability Guidelines

Although recent findings show the public increasingly interacting with government Web sites, a common problem is that people can’t find what they’re looking for. In other words, the sites lack usability. The Research-Based Web Design and Usability Guidelines aid in correcting this problem by providing the latest Web design guidance from the research and other forms of evidence.


The Research-Based Web Design & Usability Guidelines (Guidelines) were developed by the U.S. Department of Health and Human Services (HHS), in partnership with the U.S. General Services Administration. This new edition of the Guidelines updates the original set of 187 guidelines, and adds 22 new ones. Many of the guidelines were edited, and numerous new references have been added. There are now 209 guidelines.
The Guidelines were developed to assist those involved in the creation of Web sites to base their decisions on the most current and best available evidence. The Guidelines are particularly relevant to the design of information-oriented sites, but can be applied across the wide spectrum of Web sites.

Table of Contents

  • Design Process And Evaluation
  • Optimizing The User Experience
  • Accessibility
  • Hardware And Software
  • The Homepage
  • Page Layout
  • Navigation
  • Scrolling And Paging
  • Headings, Titles, And Labels
  • Links
  • Text Appearance
  • Lists
  • Screen-Based Controls (Widgets)
  • Graphics, Images, And Multimedia
  • Writing Web Content
  • Content Organization
  • Search
  • Usability Testing

Book Details

Author(s): Michael O. Leavitt and Ben Shneiderman
Format(s): PDF
File size: 20.64 MB
Number of pages: 292
Link: Download.

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