Free eBook: for Dummies

Free eBook: for Dummies

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Interested in the latest enhancements and updates to For Dummies has just what you need. is like an assistant for your sales, customer service, and marketing efforts — one that never takes a day off and never asks for a raise. Because it’s an Internet service, you sign up and log in through a browser, and it’s immediately available.

Table of Contents

  • Looking Over Salesforce
  • Navigating Salesforce
  • Personalizing Your System
  • Managing Accounts
  • Developing Contacts
  • Collaborating with Chatter
  • Managing Activities
  • Sending E-Mail
  • Prospecting Leads
  • Tracking Opportunities
  • Tracking Products, Price Books, and Quotes
  • Managing Your Partners
  • Driving Demand with Campaigns
  • Building Your Internet Marketing Channel
  • Driving Sales Effectiveness with Document Management
  • Performing Fast and Accurate Support
  • Managing Your Service Cloud 2 Solution
  • Analyzing Data with Reports
  • Seeing the Big Picture with Dashboards
  • Fine-Tuning the Confi guration
  • Customizing Salesforce with
  • Extending Salesforce beyond CRM with Custom Cloud
  • Migrating and Maintaining Your Data

Book Details

Author(s): Tom Wong, Liz Kao and Matt Kaufman.
Format(s): PDF
File size: 7.84 MB
Number of pages: 437
Link: Download.

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